Disclaimer: The information, content, and materials on this website and its services, available at roopsangamgems.com, are provided on an “AS IS” and “AS AVAILABLE” basis. Roopsangamgems.com, along with its subsidiaries, affiliates, officers, employees, agents, partners, and licensors, disclaim all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement is Provided in our Disclaimer. Get to Know More About Us for More Clarity

Certain gemstones such as waterborne and organic gemstones like Pearl (Moti), red/white Coral (Moonga), Rudraksha, etc., are not covered under any replacement or buyback policy. For treated and glass-filled gems, we are not liable for any damage or scratches.

Our replacement and store credit policy applies to buyers who confirm the satisfactory condition of the gemstone upon receipt, and if the buyer wishes to return the stone for any reason in the future, it will be applicable for amounts exceeding INR 3000 (three thousand Indian Rupees).

Please note that the actual product color may vary from the photo displayed due to differences in computer resolutions. While we make efforts to display products as accurately as possible, we cannot guarantee that your monitor’s display will accurately represent the product’s color, texture, or details. Product descriptions and other content on the website may not be entirely accurate, complete, reliable, current, or free from errors.

We are not responsible for any additional duties, VAT, or charges that your state may impose, as these vary and are beyond our control.

This website may contain links leading to other websites, and once you leave our site, the Privacy Policy will no longer apply. We do not endorse linked sites and are not responsible for their content or links.

No services on this website are directed toward children, and we do not knowingly collect personal information from children or sell products to them.

Our buyback policy only applies to gemstones purchased from roopsangamgems.com. The returned product must be accompanied by the original certificate, invoice, packing, lab certificates, discount coupons, etc. Claims without original documents will not be entertained.

The roopsangamgems.com website is for personal use only and must not be used for commercial endeavors, including providing links to other websites. Unauthorized use may result in penalties.

Roopsangamgems.com and its entities, resellers, distributors, service providers, and suppliers are relieved of responsibilities in case of performance failure due to force majeure or causes beyond reasonable control, including acts of God, equipment failures, natural disasters, etc.

Material downloaded from the website is at your own risk, and you’re responsible for any resulting damage or data loss.

Site operation may have interruptions or errors, including non-availability during maintenance or technical reasons beyond our control.

Orders must be fully paid within 24 hours, except for cash on delivery orders, or they will be automatically canceled.

While Roop Sangam Gems (The best gemstone shop in Thane Since 1997) aims to provide accurate gemstone pricing information, this is a general guideline and not an appraisal or guarantee of value.

Recipients should not accept tampered or empty packages, and all local charges are the responsibility of the member. Read Our Privacy Policy For more information.

roopsangam gems & jewellers

At Roop Sangam Gems and Jewellery, we value the relationships we build with our customers, striving to create long-lasting connections based on trust, reliability, and quality.